Account Suspension

Why my account is suspended by JL team? An account is suspended if the account holder violate our Terms of Use. Below are some typical violation 1. Post contact information 2. Deposit using unauthorized credit card or paypal account 3. Failure to respond/reply during the dispute with...

Skrill Fee Clarification

When you deposit to our merchant service account, the fee 3.5% + 0.39USD will be charged by Skrill as Merchant Service Fees. The final net amount we receive will be equal to the total deposit amount deducted by the 3.5% + 0.39USD fees. Thus, all Skrill fees applicable on JoomLancers are for...

Fee adjusment explaination

Balance of some Buyers on JoomLancers have been deducted with a small fee. The reason for deduction is that: every deposits into JoomLancers are subject to deposit fee of (3.9% + fixed fee). However, our system failed to apply this deposit fee for some deposits due to an unexpected error. Please...

Sercurity Verification

During Sercuriy Verification Procedure, JoomLancers reserves the right to: View all related information and activities of the user Request information about funds which were added in to your account Request a contact phone number Request a proof of project work delivery